Who this is for

An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.

You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.

 

The Role

This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.

Operate has two shapes and you will work in both.

Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.

Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.

Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.

What You’ll do

Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.

Day-to-day health of customer platforms.

Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.

Incident and problem work.

Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.

Content and configuration.

Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.

Attach sprints and PS work.

Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.

Automation.

If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.

Documentation and runbooks.

Your own, to a standard, every time. Undocumented work is unfinished work.

 

What this role is NOT

Being clear about this matters as much as the role definition itself.

It is not a SOC analyst seat.

You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.

It is not a service desk or first-line support role.

You will talk to customers about technical matters, but the work is engineering, not ticket handling.

It is not a data science role.

We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.

It is not a graduate scheme.

We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.

It is not a project role with a finish line.

Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.

 

Who we are looking for

We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other

 

Experience we’re looking for

Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.

• You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.

• You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.

• You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.

• You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.

• You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.

• You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.

If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.

 

The platform work – why this is interesting

Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret  ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.

 

Systems-Process Engineering, Computer-Network Security, Enterprise Software Implementation & Consulting, General-Other: IT-Software Development, Security Intelligence & Analysis

£35000 to £42000 depending on capability

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.

To include:

• Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
• Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
• Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
• Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.

You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.

With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme.  You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.

For further information and details of how to apply, please visit our website:

 www.newlon.org.uk/vacancies

 

Closing date: 23:59 on Sunday 13 September 2026. 

Interviews will be held in person at our offices in Hale Village on Wednesday 23 September 2026.

Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.

 

No agencies please.

£41,380 per annum plus opportunity to earn up to 5% performance related bonus

Overview

We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.

The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.

This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.

Key Responsibilities

Technical Support

• Act as an escalation point for incidents and service requests passed from First Line Support.
• Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
• Support staff and students with day-to-day IT issues both remotely and on-site.
• Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
• Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
• Maintain accurate asset records and technical documentation.
• Escalate complex infrastructure issues to senior members of the IT team when required.

Microsoft 365 Administration

• Administer Microsoft 365 user accounts, licensing and permissions.
• Manage Microsoft Entra ID user accounts and security groups.
• Support Exchange Online, Teams, OneDrive and SharePoint.
• Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
• Support Microsoft Intune device management activities.
• Assist with implementation of security and compliance policies.

Networking Support

• Troubleshoot wired and wireless network issues.
• Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
• Assist with network documentation and monitoring.
• Liaise with third-party suppliers where appropriate.

Education Technology Support

• Support Management Information Systems (MIS) and associated educational software.
• Provide support during examination periods and key school events.
• Maintain classroom and curriculum technology.
• Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.

Team Working

• Work collaboratively with colleagues across all Trust schools.
• Provide excellent customer service to teaching and support staff.
• Contribute to continuous improvement of IT services.
• Share knowledge and best practice with other members of the IT team.
• Participate in team meetings, training and professional development activities.

Essential Requirements

Experience

• Previous experience working within a school, academy trust or educational environment.
• Minimum two years’ experience in an IT support role.
• Experience supporting Microsoft 365 environments.
• Experience troubleshooting Windows 10 and Windows 11 devices.
• Experience supporting printers, classroom technology and educational systems.
• Experience using an IT service desk or ticket management system.

Technical Knowledge

• Microsoft 365 administration.
• Microsoft Entra ID user management.
• Windows 11 / Windows Server
• Active Directory administration.
• Basic networking including:
  • TCP/IP
  • DNS
  • DHCP
  • VLAN concepts
  • Wireless networking
• Device deployment and management.

Personal Skills

• Excellent problem-solving ability.
• Strong communication and customer service skills.
• Ability to manage competing priorities.
• Professional and approachable manner.
• Commitment to safeguarding and data security.
• Full UK driving licence and access to a vehicle.

Desirable Requirements

• Microsoft 365 Fundamentals (MS-900).
• Microsoft Endpoint Administrator Associate (MD-102).
• CompTIA Network+.
• Cisco CCNA.
• Experience with Microsoft Intune.
• Experience with SharePoint administration.
• Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
• PowerShell knowledge.

Working Arrangements

Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).

Location: Academy Trust schools based in and around Uttoxeter

Contract: Full Time, Full Year

Hours: 37.5 hours per week, Monday to Friday, 08:00 – 17:00

Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.

DBS Check: Enhanced DBS required

Why Join Us?

• Varied role across multiple schools.
• Supportive and collaborative IT team.
• Investment in training and certification.
• Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
• Standard Trust pension scheme.
• 25 days annual leave plus bank holidays.
• Laptop provided.
• Varied work with opportunities to learn new skills.
• Meaningful work supporting education and improving outcomes for young people.

How to Apply

To apply, please email your CV to hello@evolveitsupport.co.uk.

£28000

We’re looking for a Network Engineer to take ownership of a complex, multi-site enterprise network supporting critical matchday, broadcast and business operations. This is not just a BAU support role. You’ll play a key part in modernising our network estate; improving resilience, performance and security across stadium, office and remote environments.

What you’ll be doing

• Own and improve a multi-site network estate (Anfield, offices, remote sites)
• Lead resolution of high-impact incidents (connectivity, Wi-Fi, performance)
• Drive improvements in:
  • • Network resilience and failover
      • Wi-Fi performance and user experience
    • SD-WAN and site connectivity
• Work across LAN / WAN / Wi-Fi / firewalls to deliver end-to-end solutions
• Partner with infrastructure, security and application teams to improve service quality
• Identify recurring issues and implement permanent fixes (not workarounds)
• Support ongoing transition to modern, secure network architecture

What we’re looking for

We’re interested in engineers who:

• Have experience supporting complex, multi-site enterprise networks
• Have experience in migrating from a traditional network to an SD WAN
• Are comfortable across:
  • Routing & switching (Cisco / equivalent)
  • Firewalls (e.g. Fortinet, Palo Alto)
  • Wireless networks (enterprise Wi-Fi)
• Understand modern networking concepts, such as:
  • SD-WAN
  • Zero Trust / SASE
  • Network segmentation
• Can lead incidents and problem resolution, not just follow tickets
• Take a proactive, ownership mindset to improving services
• Can communicate clearly with both technical and non-technical stakeholders

Nice to have (but not essential)

• Experience in broadcast, media or high-availability environments
• Exposure to cloud networking (Azure / AWS)
• Network automation / scripting awareness
• Vendor certifications (CCNA/CCNP or equivalent)

What success looks like

• Network issues identified and resolved before users raise tickets
• Improved Wi-Fi and connectivity performance across key sites
• Clear, measurable improvements in resilience and failover
• Strong collaboration across IT teams

 

Why should you apply?

This is a full-time permanent role working 35 hours per week. Your main base will be our Anfield office, you will also be required to work at other LFC offices from time to time, as required.

Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and access to our benefits kit bag which includes but not limited to:

• Contributory pension scheme matching up to 5.5%
• Life Assurance Cover
• Free financial guidance and mortgage advice
• Car salary sacrifice scheme for affordable driving
• Cycle to Work scheme to keep you active
• Purchase season ticket loans for easier commuting
• Exclusive shopping discounts & cashback with top retailers
• Will Writing Service for future planning
• Employee Assistance Programme for confidential support
• Medicash Health Cash Plan for everyday healthcare needs
• Volunteering opportunities to give back to the community
• Special LFC perks – retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts

…and much more! LFC Benefits.pdf

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

#LFCJobs

About Amro Data Labs 

Amro Data Labs is a specialist intelligence, AI and automation consultancy for the real estate investment and asset management sector. Our flagship client, Amro Partners, is a high-growth European real estate investment firm focused on the Living Sector.

Our team works at the intersection of data science, AI/ML, engineering, and automation to deliver institutional-grade decision infrastructure.

About the Role 

We’re looking for a fast-learner, early to mid-career Data Engineer to join our growing London team and help power our real estate market intelligence platform. Working alongside our Data team in our London office, you’ll design and maintain the ETL pipelines, scrapers, and transformation workflows that capture millions of data points across the UK and Europe daily.

This is a hands-on engineering role: you’ll be building pipelines, shipping production code, and shaping how we work with data, not just maintaining what’s already there.

We operate a hybrid working model, with team members typically in our London office around 3 days a week. Exact arrangements may vary by team and manager. We’re open to considering visa sponsorship for the right candidate.

Key Responsibilities 

• Design, build, and maintain efficient and reliable data pipelines using Python and GCP, supporting daily ingestion of rental and availability data across multiple geographies.

• Develop and maintain Python-based web scrapers (Playwright, BS4).

• Write and optimise SQL transformation workflows (Dataform, BigQuery) to turn raw scraper output into clean, analytics-ready datasets.

• Build and maintain LLM-driven workflows within our ETL pipelines, including sensible checks for output quality, hallucination, and graceful failure.

• Implement data quality and validation frameworks across our extraction and transformation layers to ensure integrity at scale.

• Collaborate closely with the wider Data team and cross-functional stakeholders to support data-driven decision-making across the business.

• Stay current with developments and best practices in data engineering and bring them into how we work.

 

Required Skills and Qualifications 

• Master’s degree in Computer Science, Engineering, Data Science, or a related field.

• 3+ years of professional experience as a Data Engineer or in a closely related role.

• Strong Python skills, including object-oriented programming and building production ETL/ELT pipelines. 3+ years of professional, hands-on experience is ideal.

• Strong SQL skills, able to write and optimise advanced queries for transformation and analytics. 3+ years of professional, hands-on experience is ideal.

• Hands-on experience with cloud data platforms. GCP (BigQuery, Cloud Storage, Cloud Run, Firestore, Dataform) is preferred, but equivalent experience on AWS or Azure is welcome. We care more about depth than the specific provider.

• Experience working with web scraping libraries (Playwright, Scrapy, or similar).

• Working knowledge of LLM APIs (OpenAI, Gemini, or similar) and how to integrate them into data pipelines.

• Familiarity with Git, Linux, Docker, and CI/CD workflows (GitHub Actions or similar).

• Experience with NoSQL datastores (Firestore or similar).

• Strong problem-solving instincts and good written and verbal communication.

• Experience with data testing frameworks (Pytest, Great Expectations, Dataplex).

Preferred Additional Skills 

• Hands-on experience with AI-assisted IDEs and LLM-powered coding tools is desired.

• Experience with Terraform or other IaC tools.

• Experience with data visualisation tools (Tableau, Power BI, Looker).

• Familiarity with machine learning or data science concepts.

• Certified GCP Data Engineer.

• Experience working in a fast-paced, agile environment.

Technical Stack 

You’ll be working within (and contributing to) a stack that includes:

• Languages & libraries: Python, SQL, YAML

• GCP: BigQuery, Cloud Storage, Cloud Run Jobs/Functions, Cloud Build, Cloud Scheduler, Firestore, Dataform, Artifact Registry, Secret Manager, Dataflow, Compute Engine

• DevOps & tooling: GitHub, GitHub Actions, Docker, Terraform, Linux, Pytest, Pydantic, Jira

Amro is an Equal Opportunity Employer 

Technology Transformation Manager

Salary: £60,400 – £80,800 per annum

Location: Cambridge, UK – Hybrid

Contract: Fixed term, 12-month contract

Hours: Full time, 35 hours per week

Are you motivated by the challenge of turning ambitious technology visions into meaningful, organisation‑wide change? Join us and lead transformation that shapes the future of how we deliver impact across the globe.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.  

About the role 

As our Technology Transformation Manager, you will lead the scoping, shaping and delivery of transformative technology initiatives that directly support our strategic vision. You’ll guide a cross‑functional team, ensuring that technology outcomes are high‑quality, aligned with business goals, and delivered with strong fiscal and operational control.

You’ll work closely with senior stakeholders across global functions, providing structure, clarity and confident leadership through complex change.

Key responsibilities and accountabilities include:

• Defining and shaping technology scopes, roadmaps and workstreams to deliver agreed business outcomes.
• Acting as the key link between technical programme delivery, Product Groups and Shared Service teams.
• Establishing technology standards, strategy and quality expectations.
• Managing business cases, benefits, KPIs and OKRs to track delivery and impact.
• Leading risk, issue and dependency management across initiatives.
• Overseeing technical readiness, testing quality and change action plans.
• Managing technical budgets and ensuring return‑on‑investment.
• Building strong senior stakeholder relationships across the organisation.
• Managing internal and third‑party supplier relationships to secure high‑quality, cost‑effective delivery.
• Providing coaching and indirect line management to technical team members.

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

About You 

You will have previous experience as a Programme Manager, Technical Programme Manager, Delivery Lead or Change Lead, with a strong understanding of large, complex programmes and multi‑faceted business or technical change. You’ll bring a proven track record of delivering complex programmes on time and within budget, working closely with business stakeholders in global environments to establish and track benefits. You will be confident engaging and communicating at senior levels, collaborating across functions, and applying user‑centred design and Agile approaches. Your background will include embedding IT‑enabled business change, negotiating and managing third‑party suppliers, and overseeing recruitment, line management, coaching and mentoring to support high‑performing teams.

If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:

• Managing successful programmes (MSP) or equivalent
• Agile or Prince2Agile
• APMP or PRINCE2 (Foundation or Practitioner) certification
• SAFe certification
• Change Management (Foundation or Practitioner) or Prosci Change Management Certification
• Experience in service design

For a detailed job description, please refer to the link at the bottom of the advert on our careers site.

We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme’s Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.

Please note that Cambridge University Press & Assessment will not ordinarily be able to provide sponsorship for vacancies of less than 12-months in duration. Applicants must therefore have an existing right to work in the UK to be eligible for this position.

Rewards and benefits 

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

Ready to pursue your potential? Apply now.

We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be Tuesday 10 March 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from week commencing 16 March 2026.

If you are shortlisted and progressed through the stages, you can expect:

• First stage virtual interview via MS Teams.
• Final stage interview: in-person at our offices in Cambridge. You will be provided with a brief to complete a role related presentation which you will present during the interview.

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. 

We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.  

Why join us

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Other

£60,400 – £80,800

Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national).

SeeByte, the global market leader in the development of smart software for uncrewed maritime systems, are looking to recruit an IT Service Lead to join our expanding team in central Edinburgh.

You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided.  This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base.

Due to the nature of this role, daily office attendance is required and it is not eligible for remote or hybrid working.  SeeByte operates a satellite office in Bristol and occasional, reimbursed travel will be required.

Benefits

We are proud to have and promote a healthy work-life balance in a casual working environment. Some of the benefits include:

• Competitive salary and shared employee / employer contributory pension scheme
• Generous holiday entitlement and option to buy additional holidays after 1 year of service.
• Travel compensation scheme
• Clear development, training and career progression opportunities
• External, online training courses and in-house training
• Offices in the centre of Edinburgh and in Bristol, two great cities to live and work
• Free access to a gymnasium
• Free, on-site parking
• Enhanced family friendly policies
• Showers, lockers, swipe access internal bike store
• Travel season ticket loan
• Annual company day out
• Save money on your commute as SeeByte participates in the Cycle to Work Scheme and Travel season ticket loan. SeeByte also supports an Electric Vehicle leasing scheme.

Main Purpose of the Role

The IT Service Lead will own the end-to-end user experience and provide expert technical support for SeeByte, ensuring the smooth operation of IT service delivery within the organisation. This role involves leading IT service delivery, collaborating closely with colleagues, daily troubleshooting, system maintenance, asset management, and requires a candidate who can quickly integrate with the team and provide excellent support.

Key Responsibilities of the Role

Run the Service Desk: you will be responsible for the health of the service queue, triaging issues, setting and upholding SLAs, following up on issues and managing the backlog. You will collate and report metrics to the IT Manager.

Technical Support & Troubleshooting: you will act as a first point of contact for end-users, resolving hardware, software, and network issues via in-person, email, chat and phone support.

Onboarding and Offboarding: you will assist with the IT aspects of onboarding and offboarding of new employees, ensuring they have the necessary equipment, access and induction training.

Hardware & Software: you will Install, configure, and maintain computer hardware, peripherals, operating systems, and applications to defined security baselines. This includes supporting software like Microsoft Office 365, and hardware such as laptops, videoconferencing equipment and printers.

User Account & Access Management: you will set up, manage, and maintain user accounts, permissions, and access controls across various systems.

Asset Management: you will maintain accurate inventory records for IT equipment and assist in the deployment of new hardware and software, working with vendors and suppliers to keep licensing in good order.

Maintaining Documentation: you will create and maintain technical documentation, including user guides and a knowledge base for common issues.

 

Key Skills, Experience and Qualifications

• Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform.
• A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA.
• Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical users.
• Strong experience supporting and maintaining enterprise Windows desktop systems. Ubuntu LTS (22.04 & 24.04) support experience would be advantageous.
• Experienced with Microsoft 365 administration including Entra ID, Intune and Teams.
• Comfortable with automation tools such as PowerShell and Ansible.
• Solid understanding of IT security principles, data protection, change management, vulnerability and patch management.

Behaviours that make you brilliant for this role

Leadership & Team Player: you take ownership of your domain and can define strategic plans and road maps and take colleagues with you on the journey to organisational success. You excel at collaborating with colleagues, sharing knowledge, and contributing to a supportive team environment. You focus on the end-user experience, including follow-up, resulting in successful outcomes.

Clear Communicator: your ability to translate complex technical information into simple, understandable terms for a non-technical audience is paramount. You build trust with stakeholders and manage expectations.   You resolve conflicts diplomatically and maintain relationships and service integrity.

Problem-Solving and Critical Thinking: you approach issues methodically, analyse symptoms, identify root causes, and develop effective, innovative, comprehensive solutions that align with the business goals. You anticipate problems early, identify and manage risks and implement appropriate mitigations.

Reliability and Professionalism: you deliver on commitments and meet deadlines.  You maintain composure under pressure and demonstrate ethical judgement. You adapt to change and embrace new technologies, processes and organizational priorities.

Apply

To apply please send a recent copy of your CV and a cover letter to hr@seebyte.com.

As an inclusive employer, SeeByte aims to build diverse teams by encouraging applications from a wide range of individuals.

Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national). 

All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and will require a Security Check (SC) clearance once employed. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance – United Kingdom Security Vetting – GOV.UK –  https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/sc-guidance-pack-for-applicants

As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found at https://www.seebyte.com/privacy-policy

NO RECRUITMENT AGENCIES

Computer-Network Security, Desktop Service and Support, General-Other: IT-Software Development, Network and Server Administration, Systems Analysis – IT

£50,000 to £57,500 per annum (or pro-rata) depending on experience + pension scheme and discretionary bonus

ICT and Data Management Officer

Salary: £46,731 – £48,710 (Band I SCP 37-39)

 

Are you an experienced ICT professional with a well-rounded knowledge of data management? Do you have a track record of driving improvement whilst implementing strategy? Would you benefit from working in a hybrid-remote role?

Merseyside Waste Disposal Authority is seeking the services of an ICT and Data Management Officer to play a key role in overseeing its ICT contract and contractual payment mechanism. Reporting directly to the Data and Performance Manager, the successful postholder will drive the Authority on its mission to maintain a high-standard ICT service whilst delivering a verification system for the contractual payment process and developing business intelligence.

If you are interested in taking your career to the next level in an exciting, fast-growing industry and you have the necessary skills to fulfil this position, then we would love to hear from you.

 

About Merseyside Waste Disposal Authority

Merseyside Waste Disposal Authority (operating as Merseyside Recycling and Waste Authority) is a strategic waste and resource management authority, leading on the recycling and management of municipal waste across the Liverpool City Region.

Along with its private sector partners, Merseyside Recycling and Waste Authority (MRWA) manages waste resources, recycling and the transportation of waste on behalf of six district councils across Liverpool City Region including Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral.

With a focus on reducing consumption, reusing more and recycling accepted materials in the right manner, the Authority delivers various behavioural change initiatives for residents and organisations across Liverpool City Region, and this is reflected in its Vision:

“To ensure that we reduce the impact of our actions on climate change and improve the sustainable management of waste and resources.”

The Authority serves more than 1.5 million people, providing 16 Household Waste Recycling Centres (HWRCs) across Liverpool City Region, as part of its contract with Veolia UK. The local HWRCs allow householders to recycle more than 40 different materials. MRWA also manages the processing of the co-mingled recycling collected at kerbside by five of the six district councils, which is sorted via its two Materials Recovery Facilities.

 

About You

• You will hold a degree or educational equivalent qualification in a field relevant to the role (additional professional qualifications are advantageous).
• You will be a strategic thinker with a strong working knowledge of the waste industry (or a keen willingness to develop a strong knowledge of the waste industry).
• You will possess a professional and personable demeanour, with the ability to liaise effectively with different key stakeholders.
• You will be a good team player with the ability to adapt quickly and work with minimum supervision.
• You will be committed towards continuing professional development, partaking in relevant training initiatives and networking opportunities as and when required.

 

Essential Skills / Experience

• Excellent record of building and maintaining client/contractor relationships, with demonstrated success in delivery of ICT strategies and overseeing service provision contracts.
• In depth knowledge of Microsoft 365 and Microsoft Azure, with experience of document/record retention systems.
• Advanced Microsoft Excel skills, with experience in data cleansing, transformation, and validation for analysis and reporting purposes.
• Have an awareness/understanding of emerging technologies and deployment of digital tools to achieve efficiencies across an organisation.
• Proficient in risk mitigation and security of digital assets, experience of Cyber Essential Plus accreditation and of liaising between client and contractor through a business continuity/cyber-attack.
• Ability to read and understand complex payment mechanisms and produce verification measures.
• Experience of analysing data for large, complex contract payments.
• Proven track record for identifying information flows and documentation of processes.

 

Benefits of working at Merseyside Waste Disposal Authority include:

• Hybrid-remote working, divided between our office in Mann Island, Liverpool, and working from home.
• Contribution to Local Government Pension Scheme via Merseyside Pension Fund.
• Access to a range of exclusive discounts and benefits via Wellbeing Solutions.
• 27 holidays, plus 8 Bank Holidays per annum.

 

If you are interested in finding out more and applying for this role, please read the Job Description and Person Specification.

Nicola Hodge, Data and Performance Manager

enquiries@merseysidewda.gov.uk    

Closing Date is midnight on Sunday 07th September 2025 and application packs can be downloaded from www.merseysidewda.gov.uk

£46,731 – £48,710

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It’s an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

Job description

Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.

The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students’ Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.

Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.

Job description file: IT & Digital Manager – Job Pack 2025.pdf

How to Apply

Please apply directly through our website using the apply button.

Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.

Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.

University, General-Other: Project-Program Management, IT Project Management, Project Management

£52,762 – £62,035 per annum (including London Allowance & attractive benefits package)

Cottsway is a registered housing provider working in Oxfordshire, Gloucestershire, Wiltshire and Worcestershire. We are the largest affordable housing provider in the district of West Oxfordshire.

We own and manage over 5,800 homes ranging from flats and bungalows to family homes, for rent and Low-Cost Home Ownership (LCHO). We have over 12,000 customers.

We’re seeking a highly skilled Business Systems Developer to provide vital support to our IT & Projects Team.

The ideal candidate will have excellent programming and analytical skills, with the ability to design, implement, and maintain data-driven solutions that enhance existing systems and align with organisational objectives.

Key responsibilities will include developing and implementing solutions for self-service data access and reporting capabilities across the organisation, designing and maintaining systems and automations that improve business processes, and providing technical support and training for end-users and technical teams.

Requirements:

• Proficiency in SQL, Python, and JavaScript (or other object-oriented programming language)
• Experience with data warehousing, ETL processes, or advanced reporting tools
• Strong understanding of business process automation and systems integration including API’s, REST, and Graph
• Familiarity with cloud services such as Azure Functions and Azure Application services
• Analytical skills and a structured approach to problem-solving

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Supportive and inclusive work environment
• Flexible working arrangements

For more information, please contact Matt Batchelor, Head of IT & Projects on 01993 890093.

A DBS check will be required for the successful applicant as part of our pre-employment checks.

Benefits include 25 days annual leave (rising to 28 days after 2 years’ service), a pension scheme with a generous employer contribution of up to 10%, discounted gym and swim membership, and access to an Employee Assistance Programme. Additional benefits include electric vehicle lease scheme and Costco membership after completion of probation period.

Interviews will be two stages: an initial technical interview over Teams, and a face to face interview at our office for the final stage.

Advert appears:    14 January 2025

Closing date:         28 January 2025

Interview date:      5 February 2025

 

Other

£42,598 per year