DaTS – Applications Support & Development Officer (Geospatial)

Grade: G7; Salary Range: £32,654 – £37,035 pa#

Full time, permanent

Walsall

Ref: RT01125

 

We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.

As a key member of the Geospatial Team, you will:

• Help the council to exploit the value in our GIS data holdings.
• Undertake significant projects which improve and combine data from back office and customer-facing systems.
• Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
• Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
• Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
• Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.

What we are about

We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats.  These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.

By joining our GIS service, you will be working with a talented, supportive, and friendly team.

For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.

You will receive a salary in the range of £32,654 – £37,035  per annum plus generous annual leave and flexitime leave allowance.

Closing date for applications: 20 June 2025.

For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check.  BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities.  A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.  The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted.  Please do not add a CV as we do not accept them.  Please see our Information for Applicants leaflet for further information.

About Us

Here at Walsall, we want to attract the best talent. That’s why – as well as a satisfying and rewarding job – we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that’s you, we’re waiting for your application.

Living in Walsall

Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Walsall Council is committed to Safer Recruitment

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

Social Work Matters – Children’s Social Worker Recruitment

Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children’s Social Worker.

£32,654 – £37,035

Compliance and Assurance – Compliance Assurance Operator – Counter Terrorism Policing HQ

Location: West Brompton

Salary: The starting salary is £43,227, which includes allowances totalling £2,841.

The salary is broken down as £40,386 basic salary, which will increase annually until you reach the top of the scale £45,615. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000.

Job Summary

Could you manage and uphold compliance and assurance standards to support national security?

Your skills could help protect the UK and there has never been a more important time to be working in counter terrorism.

Every day offers a variety of exciting challenges and exceptional opportunities played out on a national and often international stage. You’ll be amongst some of the best and brightest – all with a common goal of working to keep people safe.

You will be working within the Security Operations Centre (SOC) under the Counter Terrorism Policing Headquarters (CTPHQ) Compliance and Assurance (C&A) Pillar and will oversee a number of governance and assurance functions on behalf of CT Policing (CTP) across the UK. This will include implementing CTPs overall security strategy and act as the central point of collaboration in coordinated efforts to monitor, assess, and defend against attacks and protect the organisations assets.

CTPHQ is the corporate centre for CTP and provides operational and support services to the CTP Network at a national level, including all CT and Protective Security Commands.

The CTP SOC teams as detailed below are currently expanding, so are looking for innovative and highly motivated people with the ability to work independently as well as within a growing team, to help deliver key governance objectives.

The role of the Compliance & Protective Monitoring Unit (CPMU) is to provide security, audit and compliance across all National CT systems to establish associated accreditation requirements. CPMU ensure systems are only accessed by suitably cleared staff and identify, manage and mitigate areas of risk appertaining to National CT systems.

The role of the Information Security Unit (ISU) is to manage and develop new and legacy information systems accreditation services for CTP. ISU undertake Information Assurance projects and initiatives based on business cases or upon request and write and develop Information Assurance policies, standards and guidelines for CTP.

The role of the Physical Security Unit (PSU) is to safeguard CT assets and prevent unauthorised physical access to the CT estate and deny attackers from gaining access. PSU work collaboratively with UKNACE and other advisors to ensure timely security sweeps occur to maintain the integrity of the CT estate with partner accreditation and enhance security through the development of administrative, technical and physical security controls.

The role of the Security Engagement & Coordination Unit (SECU) is to manage the coordinated implementation of the SOCs strategic framework and work plan, both nationally and locally. The SECU will establish mechanisms for regional integration and networking to develop active partnerships across national CTP Compliance functions.

Vetting

This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.

Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post.

Confidentiality Agreement

Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.

Our Employee Commitments

Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.

Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve.  As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’.

Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).

How to apply

Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).

The starting salary is £43,227, which includes allowances totalling £2,841.

We are looking for people to join our fantastic team at Somerset House Trust. As the home of cultural innovators, the Trust connects creativity and the arts with the broader society.

Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture  – the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage.

About the role:
The Support Analyst is a critical part of the diverse and exciting technology operations at Somerset House. Working within the IT Department’s helpdesk function, the post holder will be a primary contact for 1st, 2nd and 3rd line IT and network support. You will help to ensure our IT services to our residents, members, and the Trust staff, are of the highest quality. You will work across a range of technologies and systems, from desktops to SaaS, maintaining ownership of cases from start to finish. Additionally, the role will have the opportunity to participate in the implementation of various IT solutions and projects as we work to improve our digital capabilities.

Please note that this is an onsite role, based at Somerset House in central London, running Monday – Friday.

Responsibilities:

• To be the primary point of contact for residents, members, event partners, and Trust IT support issues and requests. This includes 1st, 2nd, and 3rd line support.
• Resolve all reported IT issues in a professional and timely manner, documenting all activity on the helpdesk ticketing system, conforming to SLA’s and adjusting priorities to deal with urgent issues and requests.
• Monitor and manage ticket queues, alerts, automated tickets, and perform daily checks on various systems.
• Proactively research and identify solutions that may benefit the team and the Trust.
• Where appropriate, escalate issues to external vendors as required and monitor the escalation to ensure satisfactory resolution.
• Assist in the delivery of IT services across all events and event spaces, including wired connections, wireless connections, AV components, and VoIP telephony.
• Assist with the configuration of resident office moves, liaising closely with the property team, and the IT Solutions Lead.
• As required, to assist in the testing and implementing of new solutions and adaptations/upgrades to IT services.
• Undertake the training of Trust staff members as required.
• Where occasionally required by key live events, exhibitions, and regular system maintenance taking place at Somerset House, to be able to shift working hours and days to provide support coverage.
• Create and update IT and related documentation to allow retention and sharing of knowledge within the team and the Trust.
• Participate as a team player in the support of colleagues within the department and across the Trust’s operations.
• Undertake other duties that may be asked of you from time to time.

Skills, knowledge & expertise required for the role:

Experience:

• Demonstrable technical knowledge of working in an IT service desk or team.
• Demonstrable knowledge supporting and installing operating systems (Windows 10/11 primarily, some Windows Server 2012/2016/2019, some Mac OS) and standard productivity applications (Office 365, Teams, OneDrive, Adobe, AutoCAD, etc.).
• Demonstrable knowledge supporting desktop hardware (primarily Dell laptops) and mobile devices (iOS and Android mobile phones and tablets).
•  Supporting of Active Directory, Office 365 (including Exchange), and Azure users, including password resets, account creation, and group policies.
• Demonstrable knowledge of cyber security concepts and best practice, including Multi Factor Authentication, phishing, ransomware, passwords, firewalls, social engineering.
• ITIL Foundation certification and technical Microsoft qualifications are desirable.

Skills:

• A good knowledge of network infrastructure, both wired and wireless.
• A good knowledge of logical network concepts, including VLANs, IPs, DNS and DHCP.
• Strong communication skills with the flexibility to deal with a varied customer base.
• Coaching or training end users in technical expertise.
• Knowledge of VoIP telephony.
• Knowledge of system backups, for example, Microsoft Azure Backup Service.
• Skills in supporting a range of specific solutions are desirable, including hypervisors (Hyper-V), Cisco Meraki, Mimecast, Bitdefender, AlienVault SIEM, PaperCut, PRTG, Jira, EPOS systems, PDQ Deploy, Access Finance, Nexudus, Priava or similar events management software, and Tessitura.

As part of the recruitment process, there will be a practical task to help us assess hands-on technical skills.

Benefits to working at Somerset House:

Mental Health & Wellbeing– Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed- Mental health support and guidance from our in-house trained Mental Health First Aiders – Hybrid working based on having 3 days in the office per week (pro rata if part-time)
– Contribution towards eye tests and glasses
– Trust life insurance scheme

Holiday– Enhanced annual leave – 25 days plus bank holidays – Birthday leave – additional day leave on or within a week of your birthday- Festive day – additional discretionary day off around the Christmas period

Other Leave– Sick leave – 20 days full pay, followed by 20 days half pay – Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependent- Enhanced maternity pay

Pension– 8% employer pension contributions- No minimum requirement for employee contributions- Option for salary exchange- Interest-free loans- Season ticket loan- Cycle to Work scheme

Discounts, offers and free stuff
– The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites
– Discounts in Somerset House cafes and restaurants
– Discounts with various high street retailers and restaurants
– Discount to local leisure centres

About Somerset House Trust

Somerset House hosts the UK’s largest and most exciting creative community right in the heart of London, and are always looking for new talent to join our team. We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. This mix informs and powers our programme and organisational culture, making us a singular, compelling and inclusive place to visit and work.

The Trust reserves the right to close a job before its application deadline.

Our Commitment to Anti-Racism, Diversity and Inclusion:

Somerset House is open to all and we value the unique skills of everyone.  Somerset House Trust is an equal opportunities employer and is committed to championing equality, diversity and inclusion in our workplace, so if you’re a suitably qualified applicant, we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background.

Somerset House is actively anti-racist, you can read about our Anti-Racism Pledge and the action we’re taking here. We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society.

With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the creative economy and the Trust.We anonymise all job applications to help avoid discrimination in the initial screening stage of our recruitment process and reinforces our commitment to focus on skills and qualifications of all applications from the start.

Please get in touch if you have any questions or require any adjustments to be made during the recruitment process.

Systems Analysis – IT

Circa £30,000, plus 8% pension employer contributions