Become a change maker and join Node4.

Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business – our people. We want you to grow, learn, and evolve alongside us.

So, whether you’re just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.

About the role

As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.

You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.

This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.

What you’ll be doing

• Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
• Owning incidents from investigation through to resolution, keeping customers informed throughout
• Providing advanced troubleshooting across Microsoft Azure, including:
  • Virtual Machines
  • Azure Storage, Backup and Recovery
  • Azure Monitor, Log Analytics and alerting
  • Azure Active Directory and RBAC
• Supporting Microsoft 365 services, including:
  • Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
  • SharePoint Online and OneDrive for Business
  • Microsoft Teams (calling, meetings, integrations and client issues)
  • Microsoft 365 security and compliance features (where applicable)
• Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
• Supporting planned changes, maintenance and service improvement activities
• Creating and maintaining technical documentation, knowledge base articles and known error records
• Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
• Providing on‑site support when required

What will you bring?

• 2–3 years’ experience supporting Microsoft technologies in a production environment
• Strong hands‑on experience with Microsoft Azure
• Strong experience supporting Microsoft 365 workloads
• Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
• Working knowledge of ITIL‑aligned support environments
• Excellent customer service skills with the ability to manage multiple priorities
• Strong troubleshooting, analytical and problem‑solving capability
• Clear written and verbal communication skills, including technical documentation
• Ability to achieve and maintain NPPV3 with SC clearance

Desirable:

• Valid UK driving licence and access to a car
• Microsoft certifications such as AZ‑900 and AZ‑104
• Experience supporting large or complex tenant environments

What can we offer you?

• Hybrid Working
• Private Medical Insurance or Company Paid Health Cash Plan
• Employee Assistance Program
• 25 days holidays plus your birthday off
• Option to purchase additional holiday (up to 5 days)
• Company Pension Scheme
• Life Assurance x 4
• A diverse workforce
• Employee investment with Node4 training Academy
• Family savings and shopping discounts through the Node4 benefits portal.
• Discounted Gym Membership
• Modern facilities with open and welcoming breakout areas
• Company Social events
• Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.

Technical Customer Service, Systems-Process Engineering, Computer-Network Security, Database Development-Administration, Desktop Service and Support, General-Other: IT-Software Development, Network and Server Administration

Elevate your tech career with purpose, impact, and opportunity.

If you have a passion for technology and the impact it can have on business processes, this is your chance to join a team where tradition meets innovation.  At Royal Collection Trust you’ll gain practical exposure from day one, supporting the business’s operation and contributing to a purpose that matters.

Our Systems Infrastructure team manages, develops and supports Royal Collection Trust’s commercial and collections management systems, websites, and technical infrastructure across multiple UK sites. The guidance and insight it provides ensures the smooth running of our operations, as well as helping pave the way forward for the future.

As a Technical Business Analyst, you’ll analyse the entire range of business controls, systems and applications, their lifecycles, uses, suppliers and stakeholders for Royal Collection Trust’s specialist infrastructure, ensuring products and services meet business and user needs, compliance and risk standards, and are aligned with our organisational goals.

Key Responsibilities:

• Shape and deliver smart solutions by designing, evaluating, and implementing technology that meets business needs while maintaining quality and best practices.
• Drive projects with through Agile methodologies, helping teams prioritise, manage scope, and deliver minimum viable products (MVPs) quickly and effectively.
• Formulate operational support models, delivering the requisite knowledge transfer and solution documentation.
• Monitor the compliance of solutions against accepted standards and risk controls, planning and executing works, and managing relationships with suppliers and their products’ lifecycles to support this.
• Turn business needs into technical reality by working closely with stakeholders to analyse goals, processes, and challenges, and translate them into actionable requirements.
• Evaluate options and prove the value by assessing feasibility, quantifying benefits, contributing to business cases and supporting testing to validate outcomes.

 

Essential Criteria:

• You’ll have a recognised Project Management qualification (Agile preferred) at Practitioner level.
• You’ll have proven experience of managing complex stakeholder and supplier relationships, maintained through your excellent written and verbal communication skills.
• Digitally fluent and with a passion for technology, you’ll possess knowledge of delivering enterprise-level solutions.
• You’ll exhibit an analytical approach to problem solving and an outstanding eye for detail, showing initiative, whilst understanding when to seek guidance.
• Efficient and exceptionally organised, with the ability to multi-task, you’ll work well under pressure, juggling a varied workload and balancing priorities and deadlines.

 

What we offer:

We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.

• Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
• Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences.
• Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
• We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
• Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

Find out more about the full range of benefits available to our employees here.

Technical Presales Support & Technical Sales

£42,000 per annum

 

Contract: Permanent, full-time
Location: London (hybrid-working
Closing Date: 9 September 2025

 

About the role

As an IT Application Support Engineer, you will be responsible for providing application support to Trinity users on a range of digital systems both internally developed, and SaaS based.

Working with 3rd parties you will ensure all applications work optimally, interfaces between systems are robust, user issues can be resolved quickly and small value add changes can be coordinated and delivered.

You will also engage in reactive support for break fix incidents escalated from the service desk and completing service requests. You will also participate in projects which underpin the Trinity range of customer products and operating processes

Key responsibilities include but are not limited to:

• Provide application support for internally developed Trinity systems
• Provide internal support for SaaS applications
• Provide application support for legacy systems and websites
• Work with 3rd party development teams to develop and support systems
• Manage support for technical interfaces between systems to ensure constant uptime.
• Continually work with the IT Projects team to grow as much knowledge of these applications as possible to be able to diagnose and resolve common issues.
• Build knowledge of the intranet system to be able to support technical issues
• Meet regularly with key user stakeholders, developing good relationships, to ensure IT service meets their needs.

About you

• Experience of working with SDLC (software development life cycle)
• Demonstration of technical problem diagnosis and troubleshooting
• Experience with workflow management
• Understanding of database technology
• Team player, with demonstrable ability to work collaboratively with colleagues.
• Excellent verbal and written communication skills for technical and non-technical audiences.

 

Our benefits

Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.

 

Our commitment

Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.

We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.

Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.

To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.

 

How to Apply

To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.

Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.

All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.

Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.

Our data protection policy can be viewed in full here.

£45,000 – £55,000 per annum

DaTS – Applications Support & Development Officer (Geospatial)

Grade: G7; Salary Range: £32,654 – £37,035 pa#

Full time, permanent

Walsall

Ref: RT01125

 

We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.

As a key member of the Geospatial Team, you will:

• Help the council to exploit the value in our GIS data holdings.
• Undertake significant projects which improve and combine data from back office and customer-facing systems.
• Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
• Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
• Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
• Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.

What we are about

We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats.  These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.

By joining our GIS service, you will be working with a talented, supportive, and friendly team.

For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.

You will receive a salary in the range of £32,654 – £37,035  per annum plus generous annual leave and flexitime leave allowance.

Closing date for applications: 20 June 2025.

For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check.  BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities.  A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.  The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted.  Please do not add a CV as we do not accept them.  Please see our Information for Applicants leaflet for further information.

About Us

Here at Walsall, we want to attract the best talent. That’s why – as well as a satisfying and rewarding job – we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that’s you, we’re waiting for your application.

Living in Walsall

Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Walsall Council is committed to Safer Recruitment

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

Social Work Matters – Children’s Social Worker Recruitment

Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children’s Social Worker.

£32,654 – £37,035

Are you an experienced IT professional who is looking for a new role in Oldham and the surrounding areas? Do you want to work for an organisation that is committed to delivering a service to be proud of, improving lives, and benefitting local communities?

First Choice Homes Oldham (FCHO) have an exciting opportunity for an ICT Infrastructure Engineer to join our ICT Team.

You’ll be supporting the ICT team and the organisation with technical ICT escalations, providing efficient problem resolution, advice, and support to colleagues. You’ll be supporting and maintaining the ICT infrastructure, ICT Security and the ICT operations ensuring the ICT infrastructure is reliable secure and available.

The successful candidate will contribute to the identification of ICT Service improvements in line with the ICT Strategy and will lead on ICT projects to deliver continuous improvements.

You will be involved with ongoing and new projects, being responsible for the implementation and pre/post-project support across various technologies.

 

What’s in it for you?

When you become a part of the FCHO team, you receive a range of fantastic benefits, including:

• A salary of circa £45,000 per annum
• A 37-hour working week with hybrid working options
• Holiday entitlement is 30 days, plus one shut down day which will be determined by the company and eight bank holidays. Part time colleagues will receive a pro-rated entitlement. You can also purchase additional leave.
• Defined contribution pension scheme with an employer contribution of up to 10%. We also offer a pension salary exchange scheme for eligible colleagues, helping colleagues to take home more of the money they earn.
• Death in service benefit
• Automatic enrolment into a healthcare cash plan to help you cover a range of essential healthcare expenses such as dental treatment, optical care, physiotherapy, prescriptions and more.
• Automatic enrolment into a private health insurance plan
• Access to an Employment Assistance Programme with 24-hour confidential counselling support for both personal and work-related issues.
• Access to Doctorline, a 24/7 worldwide GP helpline for you, your partner and your children
• Access to our colleague benefit platform which offers discounts on hundreds of high street brands as well as providing education, support and tools to help you to live a healthier and happier life.
• Discounted gym membership
• Professional subscriptions are paid for by the business where they are an essential requirement of your role.
• Enhanced maternity, paternity, adoption and sick pay
• Access to an on-site wellbeing room
• Access to an on-site café
• Long service awards

 

Who are we looking for?

Our ideal candidate:

• Will be experienced in supporting and implementing Microsoft technologies including Azure Cloud, Microsoft 365, Virtualisation, ICT Security and networking.
• Can lead by example and possess excellent customer service, communication, time management and organisational skills.
• Have a ‘can do’ approach, with a determination to succeed and see problems through to a successful solution.
• Understands the importance of equality, diversity and inclusion and demonstrates this by treating colleagues and customers fairly and equitably

 

Who are we?

First Choice Homes Oldham (FCHO) own and manage around 11,500 homes, we are proud to have the highest regulatory (G1/V1) rating and it is our vision to improve lives, whether that is by providing our customers with safe, comfortable homes, through the social value work that we do, or by providing our colleagues with a fair deal when they are working with us.

 

Interested?

Take a look at the role profile and if it looks like you’ll be a good fit, send us your application before 10pm on 26th January 2025.

Interview and assessment to be confirmed.

 

We are committed to building an organisation that represents a variety of backgrounds, perspectives and skills & are proud to be an equal opportunity workplace. As an equal opportunities employer, FCHO is committed to the equal treatment of all current and prospective colleagues and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

We care that you have a great experience with us at FCHO and if you need us to make any reasonable adjustments to make your experience easier, please let us know & we’ll do all we can.

Software Quality Assurance, Systems-Process Engineering, Computer-Network Security, General-Other: IT-Software Development, Software-System Architecture, Systems Analysis – IT

Circa £45,000 per Annum

About Us: At Breathe, we’re proud ourselves to be one of the leading IT businesses in the region, working with a diverse array of local businesses and schools. Our team thrives in an innovative and supportive work environment where we think outside the box and value every team member’s contribution. If you’re looking for a place where you can grow, learn, and make a real impact, then Breathe is the place for you.

The Opportunity: We are excited to offer an excellent opportunity to enhance your skillset and elevate your professional profile as an Snr IT Technician. In this role, you’ll be at the forefront of ensuring seamless IT operations and service delivery across various customer sites. As part of our dynamic team and with the necessary coaching and training you will have the chance to dive into IT Management & Support, Manage Projects and perform installations.

Based primarily in our fantastic Cambridge office, you will also engage in customer site visit days, building strong relationships with both your colleagues and customers. This role promises exposure to a wide range of projects and the chance to learn from leading product vendors in our market.

What You’ll Bring: To thrive in this role, you should have solid experience in:

• Customer service within an IT environment
• Servers & Storage management
• Physical Network infrastructures
• Server Virtualisation
• Microsoft Desktop and Server Technologies
• Group Policy management
• Office 365 Administration and Managment
• Cloud technologies, especially SharePoint administration

We are looking for someone who has a valid, clean driver’s license and the ability to pass a DBS check due to the sensitive nature of the data and sectors we serve. As this is a hybrid role, you will need to work from our Cambridge office on certain days and should be able to commute to the office easily. We ask that applicants live no further than 1.5 hours’ drive from CB3 0QH.

Why Join Us? At Breathe, we invest in our team by creating a positive work environment and offering ample opportunities for professional growth. Here’s what you can expect as part of our team:

• Great work environment and supportive team
• Hybrid working model (combination of home, office, and customer sites)
• Competitive salary
• 31 days of annual leave (including 8 bank and public holidays)
• Holiday Loyalty Scheme (additional holiday entitlement increases with time served, starting at your first anniversary and then every second year)
• Company mobile phone
• Comprehensive medical plan
• Company pension scheme
• Annual bonuses
• Birthday treats and recognition
• Personal Development Plan (Technical Mastery Programme) to support your career growth

Location:
Girton, Cambridge, CB3 0QH
(Please only apply if you are within a maximum 1.5-hour travel radius of our office).

Job Type:
Permanent, Full-Time

Start Date:
As soon as possible

Ready to Take the Next Step?
Join our team and become part of a company that values innovation, teamwork, and professional growth. If you’re ready to make a difference and advance your career, we’d love to hear from you!

Apply today and be part of a vibrant community that’s shaping the future of IT Support.

Please send your CV to careers@breathetechnology.com

This will be a site-based job at Harwich, with travel required to our other UK sites (Surrey and Cheshire).

The main responsibilities are as follows:

Phone and Email Support: Answering requests from employees to diagnose and resolve their IT problems.

• Ticket Handling: Logging all incoming requests and problem reports in our ticketing system. Documenting all actions taken and solutions provided.
• Troubleshooting and Issue Resolution: Analysing and resolving IT issues, including hardware, software and network problems. Assisting with the installation, configuration and updating of software.
• User Training: Providing guidance and training to employees to prevent common issues and improve understanding of IT systems.
• Collaboration with Other Teams: Working closely with other IT teams to resolve complex issues and ensure effective communication.
• Documentation and Reporting: Updating knowledge databases and creating reports on common issues and solutions.
• Infrastructure Support: Troubleshoot, support & maintain servers and network switches.
• Microsoft System Center Config Manager: Manage clients, software packages, updates and OS deployment task sequences.

Qualification/Skills/Experience 

• Completed education or degree in Computer Science, Information Technology or a related field.
• Proficient knowledge of Microsoft Windows operating systems (Windows 10, 11 & Windows Server Operating Systems) and office software (e.g. Microsoft Office).
• Experience with Cisco IOS Switches (not required but would be advantageous).
• Experience with Microsoft 365 Administration, including Intune, Defender and Exchange.
• Experience with Microsoft Config Manager.
• Experience with scripting languages, including PowerShell, VB and batch files.
• Experience with helpdesk or ticketing systems.
• Excellent communication skills and the ability to explain complex technical concepts in simple terms.
• Team player with the ability to work under pressure and prioritise tasks.
• Willingness to engage in continuous learning and adapt to new technologies.
• Ability to multi-task and meet defined deadlines.

Benefits include:

25 days holiday per year

Healthcare/EAP Scheme

Pension scheme

 

Computer-Electronics-Telecomm Install-Maintain-Repair

To be advised

*No Agencies*

Job Title: Technical Support Consultant

Location: Remote with Access to Northampton

Salary: £18,000 – £23,000 (depending on experience)

 

Job Type: Full Time, Permanent (The primary support hours are 9 am – 5:30 pm Monday-Friday, with an expectation for all team members to be available on-call as required).

Imagefast Limited, a renowned technology consulting company based in Northampton, is seeking a skilled technical support consultant to join our team. This is a fantastic opportunity to work remotely on supporting our clients cutting-edge solutions while contributing to the success of a leading technology firm.

Job Role:

We are seeking a Technical Support Consultant to join our support team based remotely but must be able to occasionally commute to Northampton / Milton Keynes for team meetings and training.  This role is ideal for a graduate looking to enhance their skillset in the field of IT.

Responsibilities:

• Provide 1st, 2nd, and 3rd line Technical Support to a diverse range of clients.
• Support various technologies, including MS SharePoint, Document Management, K2 Workflow, and other software.
• Draft and maintain support documentation (technical and process).
• Contribute to the internal knowledge base within the support team and relevant areas.
• Adhere to appropriate departmental procedures and practices, such as auditing requirements, control procedures, and incident management.
• Participate in application monitoring activities to proactively manage and avoid incidents.
• Manage (issuing and updating) support tickets.

Ideal Candidate:

• Committed, organized, and ambitious.
• Willingness to learn and develop expertise in evolving IT applications.
• Excellent interpersonal skills, with empathy towards end users on every support call.
• Ability to work on customer sites occasionally and be on-call outside of support hours.
• Proactive in challenging the status quo and seeking improvements within the team’s methods and processes.
• Capability to naturally assess when to escalate issues or work autonomously.

Join Imagefast Limited and become an integral part of a team that values innovation, continuous learning, and a collaborative approach to providing top-notch technical support. Apply now by submitting your CV and a cover letter outlining your relevant experience. Shape your career in IT with Imagefast Limited!