Project Manager – London Full Time

Proinsight Mystery Shopping

THE LITTLE EXTRAS OUR TEAM LOVE:

• 22 days holidays, plus Bank Holidays per annum, PLUS your birthday off each year!
• Commission scheme
• Additional day off work for each year worked up to 5 years’ service
• A truly flexible working culture? (1 day work from home per week)
• A collaborative, creative and inspiring working environment
• A super office space next to London Bridge Station, around 5mins from Borough Market
• Access to 60 Workspace offices throughout UK
• Employer pension contributions up to 3%?
• Mental wellbeing support through 1-2-1 coaching sessions
• Mental Health First Aid at Work Course (MHFA) and Certificate
• Access to a laptop & all the tech kit you require?
• Experience in a small business where you can really make a difference
• MyZone heart rate tracker to help measure your physical activity levels
• Regular team exercise classes and team get-togethers
• Monthly coaching sessions
• Monthly champions club (days out to celebrate success)
• Quarterly strategy days ?
• Pet friendly office
• Opportunities to connect with 100’s of brands around the UK and Europe (like David Lloyd, Lidl, Victoria Secret,Hollywood Bowl, The British Army and Optical Express)

OUR ELEVATOR PITCH

Being a Project Manager is at the heart of our business. You’ll need to hold skills detailed below to manage the region at your fingertips. Your tasks will include recruiting the perfect Mystery Shoppers’ using the heaps of tools at your disposal to deliver high-quality insights to our clients. Once recruited you’ll work one-to-one with them to coach and build on their skills and generate a relationship that you’ll both reap wonderful rewards from! You’ll be tasked on things such as how many Platinum Shoppers (sounds exciting, huh?!) you have in your region as well as sourcing shoppers in hard-to-reach areas

It’s a fast-paced role that needs you to be innovative, resilient and a decision-maker. You’ll join a team that has the best of both worlds: a target driven and ever-changing environment with the perfect mix of darts throwing, table tennis, camaraderie, and Friday night beers.

You’ll work hand in hand with our Operations Manager and Director of Operations each day to give you guidance and support where needed however, the world is your oyster. And in this role, you really do get the ability to show how you can Own It (one of our 7 Core Values!). Together you’ll put together a killer strategy plan including social media, email communications and scheduling drives (or sprints in the PM world)

Last, but by no means least, you’ll get to try your hand at leading training and coaching sessions with the team around you. We LOVE to learn from each other. Whether you’re best at being on the phone, communicating via email, being organised, or even leading training sessions, you’ll be able to lead the room and enhance everyone’s skill set around you, being the Team Player (another Core Value!), we like you to be.

TO BE THE PERFECT CANDIDATE YOU’D SHARE THESE SKILLS AND CHARACTERISTICS –

• Have great time management and organisation skills
• Ability to forward think and forecast
• Problem solving can be done in your sleep
• The ability to take responsibility and Own It
• Being proactive
• A great communicator (whilst understanding there are different audience types)
• An influential and motivating person
• Creative – we love a good social media post!
• Ability to exceed under pressure
• Technically adept (we don’t want you to build the next supercomputer, but if successful in this role you’ll be using a computer throughout your working day)
• Tenacious – sometimes the going gets tough, we get tougher!
• It’d be great if you have an analytic behaviour
• To work wonderfully in our team, we need you to be honest and open. Times get hard when you’re working with targets but we’re all in this together and share in the wins as well as the hard times.