Business Analyst / Product Owner Full Time NEW

Command Recruitment

Business Analyst / Product Owner – Health Technology

Contract 3months + possible perm

Location: Hybrid (Canary Wharf & Remote)

Reports to: Head of Product / Programme Director

About the Role

Our Client is building the future of connected healthcare – empowering patients and clinicians through seamless, secure, and intuitive digital experiences.

As the Product Owner / Business Analyst, you’ll sit at the intersection of product strategy, user experience, and delivery execution.

You’ll take ownership of a patient portal and online doctor application, driving clarity across requirements, managing stakeholders, and ensuring every release genuinely improves the patient journey. Confident, articulate, and hands-on, you’ll be as comfortable leading workshops in Canary Wharf as you are working remotely to refine requirements and shape sprint backlogs.

Key Responsibilities

Product Ownership

• Define and maintain a clear product roadmap for patient-facing and clinician-facing digital tools.
• Translate strategic objectives into actionable user stories, epics, and acceptance criteria.
• Prioritise and manage the product backlog, balancing user needs, compliance, and delivery timelines.
• Represent the user’s voice throughout design and development, ensuring accessibility, simplicity, and security.
• Measure product success through KPIs, adoption metrics, and patient experience data.

Business Analysis & Requirements Leadership

• Lead requirement-gathering workshops with clinicians, patients, developers, and regulatory teams. Clear communication and a confident speaker are required.
• Capture and document detailed business and technical requirements, ensuring traceability and alignment to compliance standards (e.g. GDPR, NHS Digital guidelines).
• Map and optimise patient journeys and operational workflows.
• Support UX/UI design by providing structured insights into user needs and constraints.
• Collaborate with engineering to ensure functional and non-functional requirements are implemented effectively.

Stakeholder & Delivery Engagement

• Partner with clinical leads, compliance officers, and technology teams to balance innovation with safety and governance.
• Facilitate workshops and playback sessions that foster alignment and shared understanding.
• Translate complex healthcare processes into clear, testable requirements.
• Ensure timely and high-quality delivery through close collaboration with development, QA, and operations teams.

What You’ll Bring

• 5+ years’ experience as a Product Owner, Business Analyst, or hybrid of both – ideally in digital health, medtech, or regulated industries.
• Proven ability to lead workshops and engage confidently with both business and technical stakeholders.
• Deep understanding of Agile delivery practices and user-centred product design.
• Strong communication skills – able to translate technical detail into business language, and vice versa. Able to manage both Stakeholders and Peers.
• Experience managing complex requirements across web and mobile platforms.
• Working knowledge of data privacy, patient consent, and healthcare interoperability (FHIR, HL7, etc.) is a strong plus.
• Proficiency with Jira, Confluence, Miro, or Lucidchart for backlog and documentation management.

Desirable

• Previous experience in NHS, digital health startups, or telemedicine platforms.
• Familiarity with clinical workflows or EMR/EHR systems.
• Certification in Product Ownership or Business Analysis (CSPO, PSPO, CBAP, etc.).

What’s on Offer

• Hybrid working model – Canary Wharf office presence balanced with remote flexibility.
• The chance to shape the future of digital healthcare, directly improving patient outcomes.
• A collaborative, forward-thinking culture that values openness, experimentation, and accountability.
• Competitive compensation and opportunities for career growth in a rapidly evolving sector.

In Return:

Starting with a contract of 3 months at a Competitive Salary of 60-70,000PR (dependent on experience) with a possible opportunity to extend to permanent employment in 2026.

Good company benefits.