IT & Technology Manager Full Time NEW

Role details – IT & Technology Manager

Salary: £60,000–£70,000 per annum, depending on experience

Location: London office, SW3 4BP; attendance at other company locations as required

Working pattern: Primarily office-based, with normally one day per week working from home subject to operational requirements

Employment: Full-time, permanent

Direct reports: None, this role manages systems, services and supplier relationships

Application process: Interested applicants should email hr@roseuniacke.com with their CV and Cover Letter

Rose Uniacke is a globally renowned interior designer celebrated for her unique approach to creating interiors that blend understated elegance with exceptional craftsmanship. Beginning her career as an antiques dealer, Rose’s discerning eye for detail and timeless aesthetic naturally evolved into designing interiors, bespoke furniture, lighting, and home accessories. Her work reflects a refined, minimalist design philosophy that continues to attract international acclaim.

The Opportunity

Rose Uniacke is creating its first dedicated internal IT position. This is a rare opportunity for an experienced, hands-on IT generalist to take genuine ownership of day-to-day technology, improve an established environment and shape how internal IT works, while retaining access to specialist providers for complex work.

You will be the practical internal owner of IT services, not a people manager and not simply an MSP coordinator. You will personally support users, administer Microsoft 365 and devices, build and operate modern device management, troubleshoot infrastructure and networks, manage suppliers, and bring structure to documentation, security, resilience and continuous improvement.

You will also take operational ownership of Rose Uniacke’s AI initiatives – coordinating use cases, access, governance, adoption and specialist suppliers. Complex AI development will remain with expert partners.

What you will own

• Day-to-day user support and practical technical problem-solving across the organisation.
• Microsoft 365 and Entra ID administration, including a controlled handover from the current provider.
• The implementation and ongoing operation of Intune/MDM across Windows, Apple and mobile devices.
• Routine administration and troubleshooting of networks, Wi-Fi, servers, virtualisation, storage and backups.
• Technology assets, onboarding/offboarding, licences, procurement and supplier relationships.
• Operational security, access governance, patching follow-up, incident escalation and restore testing.
• Internal ownership of Business Central and other business-system relationships.
• AI initiative coordination, governance, permissions, adoption and supplier management.
• Practical documentation, user guidance and a prioritised improvement roadmap.

How specialist support works

Rose Uniacke will retain an MSP or specialist providers for complex incidents, advanced cybersecurity, major architecture and transformation, specialist engineering, strategic advice and agreed resilience cover. You will know when to escalate, manage the response and retain internal ownership through resolution.

What we are looking for

• A senior IT generalist who still enjoys being hands-on and dealing directly with users.
• Strong Microsoft 365/Entra administration and practical Intune/MDM implementation experience.
• Confident support of Windows, macOS and mobile devices.
• Practical networking knowledge across firewalls, switching, Wi-Fi, DNS, DHCP, VLANs and VPNs.
• Working knowledge of Windows Server, Active Directory, virtualisation, storage and backup/recovery.
• Good operational cybersecurity judgement and the confidence to escalate high-risk or specialist issues.
• Experience managing MSPs, vendors, licences and technology changes.
• Clear documentation, communication and prioritisation skills.
• An informed, responsible approach to business AI and data governance.